All the important information about joining Theatretrain can be found in our terms and conditions . But let’s face it, I’m not one to read terms and conditions so I bet when you booked your trial session you just ticked the box and thought nothing more of it. We all do that!
Rest assured I’m not here to trap you and force you to stay with Theatretrain for ever and ever, so I’ve decided to lay out the basics here so you know what you are letting yourself in for.
The number one thing you need to know!
At Theatretrain, we operate a rolling contract. This means you do not need to re-register every term. If for any reason you no longer wish to continue with Theatretrain you need to give 4 weeks notice in writing.
Don’t fret, I send out reminders 4 weeks before the term ends as I know how busy and hectic life can get, it sometimes get easily missed.
I'm new to Theatretrain, what happens if I need to cancel?
If you are new to Theatretrain I don’t enforce the 4 weeks notice until you have been with us more than 4 weeks, so say for example you have signed up and suddenly Theatretrain clashes with something else and you can no longer attend, I am happy to refund any weeks paid for and not used.
My child is very anxious, I know Theatretrain will be good for our child, but not sure how my child will cope.
Many children come to us with anxiety or are very shy. Most of the time they settle in quickly and have the time of their lives. Some children take longer to settle in and I take that child by child. Every child is different and I treat each one as an individual.
Generally I only offer 1 trial session, however if your child needs 2 or 3 trials before fully committing, that can be arranged. Within those 3 weeks it will be clear if Theatretrain is right for your child.
At the end of the day, the most important thing to me is that your child loves our classes. I understand Theatretrain is not for everyone and I do my best to be open and fair in all cases.
Get in touch today
I am always on hand to answer any questions you may have or discuss any situation you may be facing.