Terms and Conditions of Membership
By enrolling your child at Theatretrain, you accept these terms and conditions (“Terms & Conditions”) and sign your agreement to them as an ongoing agreement between you and Theatretrain (“Agreement”).
The Agreement is made between the parent/guardian (“Parent”, “you” or “your”) of each enrolled student (“Student”) and Theatretrain (“Theatretrain”, “we”, “our”, “us”) (trading as Theatretrain Ltd) and is valid at all times whilst the Student is enrolled in any Theatretrain Activity and until such time as written notice is given in accordance with these Terms & Conditions.
1.1 These Terms & Conditions apply to all our Theatretrain Centres, Regular Classes and clubs (“Classes”), Holiday Workshops/Camps, Workshops and any additional products and/or services offered by Theatretrain and/or its group of companies in the future for any Student (collectively “Theatretrain Activities”)
1.2 For participation of a Student in a Theatretrain Activity all Parents are required to consent to these Terms & Conditions by signature or by ticking the acceptance box for these Terms & Conditions when submitting an electronic registration form online. We may update these Terms & Conditions from time to time.
1.3 Any changes to these Terms & Conditions require the written consent or approval of Theatretrain.
1.4 Classes offering tuition in dance, drama, and singing which will be delivered during the Term (including online activities), will take place once per week for a certain number of hours, as detailed at the time of booking.
1.5 “Holiday Workshop/Camp” refers to Workshops (including online activities) run by some Theatretrain centres during the academic school holidays.
1.6 “Centre Director” refers to the Director of a particular Theatretrain centre.
1.7 “Term” refers to one normal academic term of Theatretrain Centres during which classes are run.
1.8 “Term Dates” refers to the dates for the relevant Term.
1.9 “Workshop” refers to a one-off Class (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year.
1.10 “Online activity” refers to online streamed lessons and online Workshops utilising the Zoom platform delivered by a Theatretrain centre. See section point 8.7.
2. ENROLLING A NEW STUDENT IN A THEATRETRAIN ACTIVITY
2.1 To apply for a place for a new Student in a Theatretrain Activity, the Parent must agree to these Terms & Conditions and submit a registration form online.
2.2 Each Student’s place is allocated on a ‘first come, first served’ basis.
2.3 Places on Holiday Workshops and Summer Camps may require a holding deposit. The amount will vary, please check with the Centre Director.
2.4 If Theatretrain is unable to accept the Student due to capacity reasons, the student may, at the Parent’s discretion, be placed on a waiting list.
3.1 Classes must be paid for in advance. Students may be refused entry to a Class if payments are in arears.
3.2 Enrollment on a Holiday Workshop/Summer Camp requires full payment in advance. A place may be secured with a partial payment or Deposit, at the discretion of your local Centre Director. Where a Deposit has been paid for a Student enrolled on either a Workshop or Holiday Workshop/Summer Camp, Parents are required to make a subsequent payment of the outstanding balance due to Theatretrain (the “Balance”) by the first day of the Workshop/ Camp.
3.3 On confirmation of your child’s place on a Theatretrain Activity, you will be issued with an Invoice for the fee(s) applicable. The Invoice will contain payment dates and details of accepted payment methods which may include the following:
1. Bank transfer;
2. Credit card (American Express is not accepted); 3. Debit card;
5. Direct Debit;
4.1 A Theatretrain centre may offer the second child of the same family attending a Main School Class at the same time, a sibling discount of fifty percent (50%) on Class fees, at the
discretion of your local Centre Director. This sibling discount will only apply if Theatretrain is notified of the sibling relationship at the time of registration. Only one discount may apply against the Class fee for an individual child at any one time.
4.2 Once enrolled in a Class, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term. Term dates are also available on your local Theatretrain Centre’s website.
4.3 Unless Theatretrain is otherwise notified in writing by you before the eighth (8th) week of the Class Term, a Student is automatically re-enrolled onto the Class for the following Term.
4.4 A four (4) week Term time Notice Period is required for termination of membership and can only be given in writing to the Centre Director via post or email.
4.5 If Notice of termination is received outside of Term time, fees for the first four (4) sessions of the following term will be payable.
4.6 The Student may attend Classes during the four (4) week Notice Period. In the event that a Student is unable to attend some or all of the Notice Period sessions, for reasons including but not limited to sickness, holiday or a decision by the Parent or Student not to attend, the four (4) week Notice Period fees remain payable.
4.7 Payment is due for the next Term of Class fees before the start date of the Term, subject to any alternative payment agreements you may have with the Centre Director.
4.8 Parents are liable for all annual performance costs incurred by the Centre Director on behalf of the Student, including, but not limited to, costumes, show t-shirts, props and coach travel, if the Student withdraws from the performance within eight (8) weeks of the show date.
5. CLASS TRIAL PERIODS
5.1 Where a new Student is attending a Class for the first time, subject to availability, Theatretrain allows a one (1) session trial period (“Trial Period”). A second (2nd) trial session may be offered at the Centre Director’s discretion.
5.2 Clause 4 will apply on completion of the Trial Period.
6. WORKSHOPS & HOLIDAY WORKSHOPS/CAMPS
6.1 Parents should contact their local Theatretrain Centre to confirm if it is organising Workshops and/or Holiday Workshops/Camps.
6.2 Dates and times of Workshops and Holiday Workshops/Camps are released in advance on your local Theatretrain website.
6.3 For the avoidance of doubt, the Trial Period and sibling discounts detailed in sections 3 and 4 above do not apply to Workshops or Holiday Workshops/Camps.
6.4 From the date the payment is made (Deposit or Full Payment), you have a fourteen (14) calendar day cancellation period (“Cancellation Period”) to change your mind and cancel the Student’s place on the Holiday Workshop/Summer Camp, subject to clauses 6.5 and 6.6 below. A full refund will be provided.
6.5 If you cancel a Student’s place on a Holiday Workshop/Camp or Class outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Workshop/Camp or Class, you are liable for fifty percent (50%) of the fees for the Holiday Workshop/Camp or Class. Where you have made a full payment, you will receive a 50% refund.
6.6 If you cancel a Student’s place on a Holiday Workshop/Camp or Class outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Workshop/Camp or Class, you are liable for the full fee. No refund will be provided.
7. USE OF PERSONAL INFORMATION
7.2 Theatretrain owns all the rights, title and interest in and to its websites, including software, text and media and its trade marks, logos and brand elements. Nothing within these Terms & Conditions affects or licences the ownership of these rights. Any intellectual property created during any Class, Workshop or Holiday Workshop/Camp is owned by Theatretrain.
8. HEALTH AND SAFETY
8.1 Students participate at their own risk and are obliged to inform Theatretrain and its staff of any existing injuries or medical condition. All registration forms must have any known medical conditions stated and any changes to such information must be notified to Theatretrain immediately in writing.
8.2 If you are unsure whether a Student should participate in any activity please consult the Student’s GP before enrolling the Student in a Theatretrain Activity.
8.3 Any medication left on the Centre premises must be clearly labelled and the Student should, unless Theatretrain has agreed in writing otherwise, be able to administer it themselves.
8.4 Students must wear suitable footwear and clothing at all times, adhering to your local Theatretrain Centre’s uniform policy for all Classes.
8.5 If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided on the registration form. This number must always be contactable whilst the Student is attending the Theatretrain Activity.
8.6 Parents are solely responsible for ensuring that the emergency contact details on Theatretrain’s records are up to date.
8.7 All online activities are recorded and held for a period of four weeks for safeguarding and quality review purposes.
9. PERSONAL PROPERTY
9.1 Students are obliged to take care of their own belongings. Theatretrain can accept no liability for lost or damaged belongings.
9.2 You acknowledge that the maximum aggregate liability of Theatretrain to a Student or Parent under these Terms & Conditions shall not exceed the Theatretrain Activity fee to which a claim relates.
9.3 The liability of Theatretrain and that of its staff is restricted to class time only and then only to gross negligence.
10.1 Theatretrain may, at its own discretion, refuse a Student entry to a Theatretrain Activity or session of a Theatretrain Activity if it is felt that the Student’s behaviour is unacceptable
10.2 Theatretrain reserves the right to make changes to the timetable, the teaching staff, the advertised programme or the programme delivery mechanism (for clarity this may mean that we switch to online zoom classes) in the event of illness or other circumstances beyond our control.
10.3 Where a session of a Theatretrain Activity has to be cancelled by Theatretrain, Centre Directors will give as much notice as possible. In the event of a last minute session cancellation, you will be notified by email, text message, a call to your mobile phone or through a designated Theatretrain social media site. Parents must ensure that they provide their Centre Director with up-to-date contact details.
In the event of a Theatretrain Activity being cancelled, Theatretrain will provide substitute sessions where possible either at an alternative time, venue or online. If no alternative can be offered, Theatretrain will provide refunds for lessons that are unable to be fulfilled.
10.4 It is occasionally necessary to change the time and/or venue of a Theatretrain Activity session. This will only be done if absolutely necessary and Theatretrain will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but
unfortunately this cannot always be guaranteed.
10.5 In the event that a Student is unable to attend a Theatretrain Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Theatretrain regrets that it is unable to refund any payment.
10.6 All Students must be collected on time after a session. Theatretrain is unable to supervise Students after a session and consistent late collection will result in additional charges.
10.7 Theatretrain Activity fees are reviewed annually and may be increased each year.
10.8 The Centre Director must be informed if the Student participates in four (4) performances (excluding school productions) in the six (6) month period prior to the Theatretrain annual performance.
10.9 These Terms & Conditions, together with any Invoice or Place Confirmation Letter, constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
10.10 In the event that one or more of the provisions of the Agreement are found to be unlawful or otherwise unenforceable, those provisions shall be deemed severed from the remainder of the Agreement.
10.11 The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts.